PRIVACY POLICY
Introduction
DaltronX values and respects the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the South African Protection of Personal Information Act (POPIA). By using our website or engaging with us, you agree to the terms and practices outlined in this Privacy Policy.
What Information We Collect
We may collect and process the following types of personal information:
- Personal Identifiers: Name, email address, phone number, physical address, and other contact details.
- Demographic Information: Age, gender, and language preferences.
- Usage Information: Browsing history, device information, and IP address.
- Correspondence: Communications with us, including customer support requests and feedback.
How We Collect Information
We collect personal information through various methods, including:
- Directly from you: When you sign up for our services, contact us, or participate in surveys or promotions. b. Automatically: As you navigate through our website, we may use cookies and other tracking technologies to collect information about your visit. c. From third parties: We may receive information from third parties, such as social media platforms or partners, when you interact with our content on their services or when they provide information to us.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide, maintain, and improve our services.
- To personalize your experience on our website and tailor content and recommendations to your preferences.
- To communicate with you, respond to your inquiries, and provide customer support.
- To market and promote our products and services, as well as third-party products and services that may be of interest to you.
- To conduct research, analyze trends, and generate statistics for internal business purposes.
- To detect, prevent, and address security and technical issues, and ensure the integrity of our website.
- To comply with legal obligations and enforce our terms and policies.
Disclosure of Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We may engage third-party service providers to perform functions on our behalf, such as hosting, analytics, and customer support services.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may disclose your personal information to the acquiring entity.
- Legal Obligations: We may disclose your personal information when required by law, such as in response to a subpoena, court order, or government request.
- Consent: We may share your personal information with other third parties with your consent or as otherwise disclosed to you at the time of collection.
Data Security
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, or to enforce our rights and policies. After this period, we will either delete or anonymize your information, unless required by law to retain it longer.
Your Rights and Choices
Under the South African Protection of Personal Information Act (POPIA), you have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Objection: You may object to our processing of your personal information for direct marketing purposes or when such processing is based on our legitimate interests.
- Restriction: You may request that we restrict our processing of your personal information under specific circumstances.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to the information practices of those third parties, and we encourage you to review their privacy policies before providing them with your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels. Your continued use of our website or services after the effective date of any changes indicates your acceptance of the revised Privacy Policy.
Minors
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without the consent of a parent or guardian. If you become aware that a minor has provided us with personal information without the appropriate consent, please contact us using the details provided in the “Contact Us” section below, and we will take steps to delete such information.
International Data Transfers
We may transfer your personal information to countries outside of South Africa for processing purposes. We ensure that such transfers comply with South African data protection laws, such as the Protection of Personal Information Act (POPIA), by implementing appropriate safeguards. By using our website and services, you consent to the transfer of your personal information outside of South Africa.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
DaltronX
52 Paul Smit Road,
Anderbolt, Boksburg, 1459
South Africa
hello@daltronx.com
+27 105910208
Effective Date: 3/30/2023
